Terms of Service

Please read our Terms of Service. If you have any questions, you can contact us at kinfolkandcomanufacturing@gmail.com

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OVERVIEW

Last updated: 14/7/2025

Welcome to Kinfolk Pantry! By visiting our website or placing an order with us, you’re agreeing to the terms outlined below. We’ve done our best to keep them clear and easy to understand. Please take a moment to read through them.

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1. Overview

This website is operated by Kinfolk & Co. Manufacturing. Throughout the site, “we”, “us” and “our” refer to Kinfolk Pantry.

By using our website or purchasing something from us, you agree to be bound by these Terms of Service. These terms apply to all visitors, customers, and anyone using our site.

Our website is hosted on Squarespace, which provides the platform that enables us to share our products and services with you.

We may update these terms from time to time. It’s your responsibility to check this page for any changes. Continued use of the site means you accept those updates.

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2. Online Store Use

To shop with us, you must be the age of majority in your state or territory, or have permission from a parent or guardian.

Our products are intended for lawful, personal use only. Please don’t misuse our tools or website in any harmful or illegal way.

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3. General Conditions

We reserve the right to refuse service or cancel orders at our discretion.

Content you submit (excluding payment information) may be transferred across networks. Credit card information is always encrypted during transfer for your security.

Please don’t copy or reuse any part of our site or brand without written permission.

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4. Information Accuracy

We do our best to ensure all information on our site is accurate and up to date. However, there may be occasional errors or omissions. If something doesn’t look right, feel free to contact us — and thank you for your understanding.

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5. Product Details & Availability

We work hard to represent our products clearly, including colours, materials, and sizing. Please keep in mind that some differences may occur due to screen variations.

We may limit sales by location or quantity, and we reserve the right to update product details or pricing at any time.

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6. Orders & Billing

We reserve the right to limit or cancel orders, especially if they appear to be placed by resellers or for fraudulent purposes.

Please provide accurate billing and contact details. If we need to reach you about your order, we’ll use the details you provide.

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7. Third-Party Tools

From time to time, we may offer access to tools or services from third-party providers. These are offered as-is, and we’re not responsible for how they work or are used.

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8. Links to Other Sites

Our website may include links to third-party sites or services. We’re not responsible for their content, policies, or practices. If you visit other sites via our links, please review their terms and conditions.

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9. Comments & Submissions

If you share feedback, suggestions, or creative ideas with us, we may use that content in marketing or other materials — with love and appreciation, but without obligation to compensate or credit unless agreed upon.

We reserve the right to moderate comments or content shared with us, especially if it is inappropriate, harmful, or misleading.

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10. Personal Information

Your submission of personal information through the site is governed by our Privacy Policy.

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11. Errors & Omissions

Sometimes we make mistakes, product info, prices, or shipping details might occasionally be incorrect. We reserve the right to update or correct information at any time and to cancel orders if needed due to an error.

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12. Prohibited Uses

Please don’t use our site or products to do anything unlawful, harmful, discriminatory, or misleading. We want this space to be kind, safe, and respectful for everyone.

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13. Warranties & Liability

We do our best to ensure your experience with us is smooth and positive, but we can’t guarantee everything will be perfect all the time. Our products and services are provided as-is.

Kinfolk Pantry isn’t liable for any direct or indirect losses resulting from the use of our site or products, except as required by Australian Consumer Law.

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14. Indemnity

If you misuse our site or products in a way that causes harm or legal issues for others, you agree to take responsibility and cover any costs involved.

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15. Severability

If any part of these terms is found to be unlawful or unenforceable, the rest of the terms will still apply.

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16. Ending This Agreement

You can stop using our site at any time. If we believe you’ve violated these terms, we may restrict your access or end our agreement with you.

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17. Entire Agreement

These Terms of Service, along with any related policies or notices on our site, form the full agreement between you and Kinfolk Pantry.

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18. Governing Law

These terms are governed by the laws of Queensland, Australia.